Guardian Techs are the talented and friendly computer support technicians who make it possible for Voonder to make technology wonderful. Think of them as guardian angels for your technology. As a Voonder customer you will be assigned your own personal Guardian Tech, responsible for providing you computer help & support and ensuring your overall technological well-being, satisfaction and enjoyment.
Your Guardian Tech will become familiar with your technology and individual situation, allowing quick and efficient computer support, diagnosis and repair.
Because your Guardian Tech will work with you again and again, he or she will take personal responsibility for your satisfaction. This ensures that the best job will be done each time and the best computer help will be provided by the computer tech.
You will receive direct phone and email access to your designated computer technician. Whether you are calling with a small question or a crisis, your Guardian Tech is available to help.
Your Guardian Tech knows you, and you know them. You are not handing your computer over to a stranger for help, so you can feel comfortable that any private or sensitive data or passwords will remain secure.
Computer technicians who work for Voonder are flexible, inventive and patient. They are chosen for their strong interpersonal skills and their ability to adapt to clients’ needs, no matter what the issue.